Return Policy

Shipping Information

Delivery Method: Ground Shipping (California only)
Estimated Delivery Time: 2–5 business days
Shipping Area: State of California
Shipping Cost: Calculated at checkout based on carrier rates
Products Covered: All StreamDrive Detail products and accessories

Return & Refund Policy

At StreamDrive Detail – Premium Car Detailing Products, customer satisfaction is our priority. We stand behind the quality of our products and proudly serve customers across California.

If you are not completely satisfied with your purchase, returns are accepted under the following conditions:

  • Return Window: Items must be returned within 3 days of delivery

  • Eligible Condition: Products must be new, unused, unopened, and in original packaging

  • Return Method: Returns may be made in-store or via an approved drop-off location

  • Restocking Fee: A 10% restocking fee applies to all returned items

  • Refund Processing: Refunds are processed within 7 business days after the item is received and inspected

Non-Returnable / Non-Refundable Items

The following items are not eligible for return or refund under any circumstances:

  • Opened, used, or partially used products

  • Items with broken seals, damaged packaging, or missing components

  • Products damaged after delivery

  • Gift cards

  • Hazardous materials, flammable liquids, or gases

Exchanges

We currently do not offer exchanges, except in cases where items arrive defective or damaged.

If your order arrives damaged, please contact us immediately. We will arrange a replacement of the same item at no additional cost.

Return Address

StreamDrive Detail
242 W Chestnut Ave
Monrovia, CA 91016
United States

Note: Customers are responsible for all return shipping costs. Shipping fees are non-refundable.

Contact Us

For questions regarding returns, refunds, or damaged items, please contact us at:
emergencymobilewash@gmail.com


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